Destination Management Company - India

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About Grace Travel Mart

Grace Travel Mart -GTM Kerala, India

Grace Travel Mart - GTM Kerala, India was incorporated in 2009 as an inbound tour operator and destination management company specializing in group and FIT bookings. We are the appointed sales agent of Norwegian Cruise Line for Middle East and India, apart from an array of cruise holidays, we work with large number of hotels, resorts other tourism related services to India, especially Kerala.

Instigated by a team of professionals fortified with extensive experience in the concerned domain, the company offers supreme quality tourism services.

Our team comprised of professionals with years of experience in tourism. We maintain individual personel to handle specific products to ensure easy understanding and highest client satisfaction. In order to handle Arab customers, we maintain professionals who can easily communicate in Arabic during booking process and ground handling.

Operations team

We are equipped with experienced staffs; they are fluent in Arabic and are well trained in dealing with Arab customers.

Vehicle

A group of well trained drivers with complete knowledge of each location, and most of them can fluent in Arabic, English and other colloquial languages. Our vehicle and drivers will be throughout with the guests during their trip and provide them proper guideline and take them to all places.

Support

Our operation team available 24/7 to assist the guest, who can speak Arabic, English and other colloquial languages.We regularly conduct self-analysis based on the customer feedbacks received. This is followed by organized internal meetings and training programs for improving the weaker performance areas. Thus we have succeeded in garnering a group of ever-growing satisfied customers.

Our strength

We maintain close relation with each hotels and its staff, this helps us to provide maximum satisfaction to our guests, free room upgrades, special arrangements etc

Corporate values

"We unflinchingly stay adhered to the values of dependence, transparency, mutual respect, and novelty. GT.M - has efficaciously prompted and preserved a positive relationship with its customers and every entity associated with it."

Our Vision

To unceasingly advance and gain recognition as the most dependable, affordable and inventive tourism service provider is what we strive for.

Our Mission

To redefine the whole existing concept of tourism by providing a new dimension to the quality of service provision is what we ultimately aim for. All our services and procedures abide inflexibly to eminence. Immense level of customer satisfaction is assured through effective communication channel. A company-wide policy stimulating joint performance accountability guarantees premier degree of professionalism in every facets.The intelligent people brimmed with innovation here leave no stone unturned to assure precisely customized touring options that meet your exact expectations. Knock us anytime for more details. It would be great to assist you for any type of your dream touring expeditions.

Our Services

  • Indian Hotels & Holiday Packages
  • Kerala Special Packages
  • Apartments / Villas
  • Ayurvedic Treatments
  • Medical Treatments
  • Arab Speaking Guide Services
  • Airport Meet & Assist
  • Mice

Our market dominance and ratings based on

  • Performance
  • Range of products
  • Apartments / Villas
  • Quality and value
  • Modes of operations
  • Our Specialty
  • Instant Reply
  • Best price guaranteed
  • Local payment transfer facility
  • Communication and reply in Arabic and English
  • Service of Arabic speaking drivers
  • All inclusive tour packages

Each above value constituted the brand name and trust in GTM. Our buying power is closely related with our long term presence in tourism industry, product range and easy delivering options even during peak demanding periods. As we expanded our borders beyond Middle East long back, we wish to associate with leading travel companies and corporate of the region. Hence we wish to associate with your esteemed organization for travel related services. In turn we assure best possible services and rates.

Our Team

Mr. RASHEED KAKKAT - (Managing Director)
rasheed@gtmglobal.co.in
+91 9605 951 111

Mr. MUHAMMED ISMAIL (Director Operations)
muhammed@gtmglobal.co.in
+91 8129 382 888

Mr. YOONAS P. ALI (Admin Manager)
admin@gtmglobal.co.in
+91 9447 606 016

Ms. SAFA YOONAS (Marketing Manager)
safa@gtmglobal.co.in
+91 8129 430 888

Chairman

Mr. MANU ( Sr. Tours Executive)
sales@gtmglobal.co.in
+91 9633 650 888

Mr. ABDUL RAZAK (Tour Executive)
razak@gtmglobal.co.in
+91 8129 394 888

Ms. ROSMI PRAVEEN (Accounts)
accounts@gtmglobal.co.in
+91 9847 787 788

Mr. SOHIL SHANNU (SEO Manager)
sohil@gtmglobal.co.in
+91 9605 225 888

Mr. MUHAMMED ALI (Social Media Manager)
ali@gtmglobal.co.in
+91 8111 891 888

Ms. SUHAILA RIYAS (Guest Relation)
suhaila@gtmglobal.co.in
+91 9061 104 888

Ms. ANCHU MIDHUN (Graphic Designer)
designer@gtmglobal.co.in

Our Best Selling Tours

package

9 Days Kerala Tour packages

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package

09 Days Kerala Tour Package - Trivandrum to Cochin

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package

11 Days Kerala Tour Package - Cochin - Cochin

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Message From
Director

chairman
Rasheed Kakkat
Managing Director

Welcome on board – Grace Travel Mart – GTM, Kerala

Dr. Donnald Hoffman (My BOSS) from Midland, Texas, USA, who taught me and brought me in travel and hospitality industry, always motivated his staff with new ideas and his experiences in hospitality industry. Through Dr. Donnald Hoffman, I have learned and lead myself in this industry for the past 15 years in Middle East Countries. Through my experiences, I could deliver the same to my travel industry partners as a B2B Supplier of Kerala Tourism and an Agent of NCL cruise.
I express my sincere thanks to all travel partners in Middle East for your continuous support as a B2B agent, l believe the relation with each one of you is a big treasure and my asset l earned through my business.
Once again l assures our best services and requests each one of you to continue the support.

Thank You.

Client
Testimonials

(See Guest's Video on YouTube)

Grace Travel Mart is the good choice for our Kerala tourism. They arranged everything as told with quality and trust. New Car arranged for us are also an added advantage. I recommend more.

Mr.Anwar
Kuwait

Kerala is best,Munnar is best, India is best, Travelling is best, Driver is best, Grace is best and the support from Miss Suhaila is very best. Taken care of everything.

Mr.Mohammed Syed Abdullah
Oman

Dear GTM, Thank you for incredible trip. We had an amazing time and you really enhanced our kerala experience. And you arranged a great driver Mr. Praveen (indigo vehicle). He really worked above and beyond any requirements and he helped make this family trip an amazing experience

Mr.Sandeep Nidaganti
India